Blizzard Juno has hit many of our customers in Massachusetts hard.  Portable generators sold extremely fast Monday before the winter storm hit.  We have more generators coming in this week.  Contact your branch for inventory and pricing!

The Massachusetts Emergency Management Agency real-time power outage viewer for power outage info across the state is available here

MEMA power outages

The MEMA power outage viewer incorporates and visualizes the real time power outages information for the Commonwealth of Massachusetts. It has been designed to update every 15 minutes and provide power outage data from four major power companies; National Grid, NSTAR, Unitil and WMECo.

Those who do not have power, report your power outage directly to your utility company.  For estimated restoration times, visit your respective utility websites: National Grid, Nstar, Unitil, WMECo.


Below are some power outage safety tips provided by MEMA:

During an Outage

  • Do not call 9-1-1 to report your power outage or to ask for information, use 9-1-1 only for emergencies. Call your utility company to report the outage and get restoration information.
    • National Grid  1-800-465-1212
    • NSTAR  1-800-592-2000
    • WMECO  877-659-6326
    • Unitil (FG&E)  888-301-7700
    • Customers served by a municipal utility in their community should locate their utility’s phone # to report outages
  • Check in on friends, family, and neighbors, particularly those most susceptible to extreme temperatures and power outages such as seniors and those with access and functional needs
  • If the power is out, use flashlights or other battery-powered lights if possible, instead of candles. If you must use them, place candles in safe holders away from anything that could catch fire. Never leave a burning candle unattended.
  • Follow the manufacturer’s instructions and guidelines when using a generator.  Always use outdoors, away from windows and doors. Carbon Monoxide fumes are odorless and can quickly accumulate indoors. Never try to power the house wiring by plugging the generator directly into household wiring, a practice known as “backfeeding.” This is extremely dangerous and presents an electrocution risk to utility workers and neighbors served by the same utility transformer. It also bypasses some of the built-in household circuit protection devices.
  • Ensure that your smoke and Carbon Monoxide (CO) detectors are working correctly and have fresh batteries. Check your outside fuel exhaust vents, making sure that they are not obstructed by snow or ice. Never use cooking equipment intended for outside use indoors as a heat source or cooking device.
  • Watch for signs of frostbite: loss of feeling and white or pale appearance in the extremities such as fingers, toes, ear lobes or the tip of the nose.  If symptoms are detected, seek medical help immediately.
  • Watch for signs of hypothermia: uncontrollable shivering, memory loss, disorientation, incoherence, slurred speech, drowsiness and apparent exhaustion.  If symptoms are detected, get the victim to a warm location, remove any wet clothing, warm the center of the body first and give warm, non-alcoholic beverages, if the victim is conscious.  Get medical help, as soon as possible.
  • Snowdrifts can be used as a makeshift freezer for food. (Be aware of attracting animals).
  • Snow can be melted for an additional water source.
  • If you lose your heat, seal off unused rooms by stuffing towels in the cracks under the doors. At night, cover windows with extra blankets or sheets.
  • In order to protect against possible voltage irregularities that can occur when power is restored, you should unplug all sensitive electronic equipment, including TVs, stereo, VCR, microwave oven, computer, cordless telephone, answering machine and garage door opener.
  • Leave on one light so that you’ll know when your power returns.
  • If a traffic light is out, treat it as a four-way stop.